Filing a complaint
To file a complaint, follow the steps below:

1. Return/complaint form
Complete the return/complaint form and attach it to the shipment (download HERE). The document should contain the following data: name and surname, e-mail address or correspondence address, telephone number, indication of the product number and reason for the complaint, date of purchase and occurrence of the defect.

2.Returning the product
When filing a complaint, please return the product along with all its accessories and a copy of the purchase invoice.

3. Shipping
MJ GIFTS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
ul. Poleczki 40
02-822 Warszawa

Return
In accordance with applicable law, you have 14 days to return the goods. To withdraw from the contract and return the product purchased from us, complete the necessary declaration and send it to our address along with the returned product(s):

MJ GIFTS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
ul. Poleczki 40
02-822 Warszawa

Also include all accessories received with the declaration and the returned product(s) as well as the receipt or invoice in the package with the declaration and the returned product(s).

Contact
If you have any questions or concerns, please contact:
tel. +48502771889
shop@weddinggifts.pl